The following Terms of Service constitute an agreement between you, the client and Fanatical VPS.

Clients will be held responsible for all actions performed by their account whether done by the account holder (the client) or others. If your account is compromised, it is the clients responsiblity.

Fanatical VPS agrees to provide services, which are paid in advance by the client, to the client so long as the client remains compliant with the TOS, and Fanatical VPS's Acceptable Use Policy (AUP).

Fanatical VPS reserves the right to change the TOS or AUP at any time, but also agrees to immediately notify all clients of all changes to these documents via email, to the address provided by the client. It is the clients responsiblity to keep their email address correctly updated. At the moment of change, if the client wishes to end services, they may do so with no additional charge, irrelevant of the next pay date.

Non Payment

Clients services will be suspended after 1 days overdue. They will remain suspended until either the invoice is paid, or 14 days of non-payment, after wich the service will be terminated, and all data lost.

Data

Fanatical VPS will not be held responsible for any loss of data, it is up to the client to ensure their data is safely backed up.

Refunds

All services provided by Fanatical VPS come with a 7 day money back guarantee, with no questions asked. If the client wishes to terminate their service within 7 days of activation, they should submit a support ticket. Filing a charge-back is not a fair form of refund, and will result in immediate termination of all related client services. The only exception to the refund is in the case that the client has excessively used server resources and/or bandwidth during the time their service was activated, in which case a partial or no refund may be made.

Cancellations

To request cancellation of a service, the client must submit a support ticket to the billing department or via the client control panel at least 5 days prior to the next invoice due-date. All downgrade requests must also be made 5 days prior to the next invoice due-date. All client data will be deleted after the cancellation date.

Disclaimer of Liability

All services provided by Fanatical VPS are provided "as is" with no guarantee or warranty.

AUP

By agreeing to this document, the client also agrees to follow all the rules set out by our Acceptable Use Policy. Any breach in the rules set out by the AUP will result in immediate suspension or termination of service.

DMCA Complaints

Fanatical VPS handles DMCA complains very seriously, and will comply with all offical takedown notices from the respective copyright owner. To report a breach of copyright, please send an email to abuse@fanaticalvps.com, or submit a ticket to the abuse department.

Provision of Service

Fanatical VPS will attempt to provide service to all who request it. However, we reserve the right to reject any orders from any individuals or companies as we deem necessary.

IP's

All VPS accounts are initially provisioned with 1 IP. Additional IP's are free, up to a max of 3. If you require more IP's, please contact us for pricing.